by Barb Shelton
business with us!
made our wholesale arrangements
about as easy
simple as they
get! Working on
both sides of the coin, both as
author/seller and as
purchaser and retailer of others'
books, we know what it's like
to be a small business wanting to
make it in the "big business"
world where minimum orders are
often high and
wholesale discounts hardly worth
So our desire to make it
as workable for you as possible is
reflected in our policy below!
- on ALL orders, large or small
Order: NO minimum!
If you want to order just one or two items, that's fine. We do have a minimum on the S/H – see below – but not on
the size of your order!
further below for
HOW WE OPERATE
YOU PAY FOR S/H
Pay in full within 30 days
of when we ship your order. We do not have the staff to
send out reminders, so we trust that you will keep track of
this and pay on time.
FULL UP FRONT
explained above, due to having been "burned" a few too
many times, we are now
requiring that we actually have payment in-hand before sending
out orders. (Unless you are a well-established and
trusted customer.) If
you are paying within 30 days, please make a note on your
records of when payment will be due.
CREDIT CARD (We take VISA,
DISCOVER, MASTERCARD, and AMERICAN EXPRESS) Please contact us by
email or by phone
(360-423-4912) and let us know what you want to order.
We will then figure your order and take your CC number.
(It is best to take your CC order by phone since email
is not secure.)
Your first order from us must be paid in full up front
by credit card to establish credit with us.
Copies of Our Books: We
are glad to send a preview copy of any book(s) I have written
that you would like to
see before ordering in quantity. (Go to this page of Books by Barb Shelton
for a list and write-ups of the books I have written that are
available for wholesale purchase.*) Due to the fact that we
are a very small company, we are not able to give them away for
free. However, we will send them to you without requiring
pre-payment. If you like the book(s), just keep them and we'll bill you for
them at the wholesale
price on your first wholesale order with us. If you decide
to not carry them, just
send them back in the same condition in which you received them within
30 days, and
you will not be charged for them. (If we do not hear from you by
then, we will send a bill for the full retail price.)
Please note that your first order with us must be "Paid in
full up front" to establish credit with us.
Note about the Homeschool Guide-a-log: We are unable to give the 40% discount on
this book because it costs us more than that just to make it! So we sell it for $6 (making about 80
cents per book) and suggest that you sell it for $10, and also puts the $6 price right at 40% off of $10.
Also, $10 is closer to the book's "market value"; it could actually sell for $12; it's much larger than the Booklet Building Book and the Jumpstart
Navigator. We sell it for only $7 only because it is the
"entry" to our message; we try to make it as
inexpensive as possible.
~ Payment must be made by credit card only as our bank
charges an exorbitant service fee on all checks from Canada,
even if it is in US funds. Yes, very frustrating and
irritating. But that's what we have to work with.
COST ~ For shipping a wholesale order to Canada, we charge
just the cost of "actual shipping," whether it's "in full up front" or "net 30."
We do not charge extra for "net 30" nor do we charge anything for handling or packaging.
The reason for this is because shipping from the U.S. to
Canada is so expensive! (and probably visa versa, but
we're only dealing with it on this end.) It seems kinda crazy
to us, with the two countries being on the same continent, but that's the way it is.
SHIPPING MODE ~ Also it's best if we send your order via USPS
rather than via UPS (United
because UPS charges a brokerage fee at the border. (Or at
least so we have heard from one of our Canadian vendors;
maybe this is only where they live?) If you have a broker in the states (as one of our Canada accounts does),
that would probably be less expensive for you.
We are a small
business operated by only the two of us ~ Dave and Barb ~ and,
as enjoyable as it is (for the most part), we do not have the time or the staff to send
out reminders or contact people about late payments; we need to
spend that time being a family. We need you to be
responsible to pay on time. If we have not received
payment within 5 days after your due date, a $5 service charge
will be added to your next order, which will need to be paid in
full up front. (Once we are confident that your credit is re-established, orders after that may resume being
paid in full within 30 days, if that is your preference.
However, accounts that consistently pay "past due" will
need to remain on a "must pay in full up front" status.)
We hated to get so sticky, but
past-due accounts have caused us a great deal of time, money,
and stress. Like yours, our family time and funds are already
limited, and we don't want to have to spend it hunting down
GOING! ... (Ordering
Email us at
email@example.com with the same information as above.
It's actually even handier for us (cuz all we have to do is print
it out!), and just as speedy! (Again, don't forget to tell
how when you're paying! It makes quite a difference in the
shipping!) If we
are home, we will respond within a fairly short time. ...OR...
Call and leave a message
on our home
answering machine (360-423-4912) telling us how many of which book(s) you want. If you do not specify which method of
payment you want, we'll assume you're paying "Net
30" and will calculate your order with the 12%/$12
shipping rate. We'll either pick up
the phone (if nearby when you call)
or call you back and confirm your order. If you are
paying in full up front, we'll calculate the amount due and
let you know that when we call to confirm your order.
Paying "In Full Up Front"), send payment:
As explained above, due to having been "burned" a few
too many times, we are now requiring that we actually have payment in-hand before sending
out orders. (Unless you are a well-established and trusted
you are paying within 30 days, please make a note on your
records of when payment will be due.
for your package to arrive. But we're happy to say
this won't take too
long! Dave is speedy! He normally sends out orders within
1 or 2 business days, three or four
days at the very latest, depending on our schedule, unless,
of course, we are out of town at the time you order, which is
seldom; or he's sick, which is even more seldom; or he's
fishing, which is not exactly seldom, but he still gets
orders out before most fishing trips! He
always ships either UPS or First Class!
it! Please take a moment to print out and post
(or file) this information for future use. Or perhaps
bookmark this page and/or keep the link with your file
folder on our company. (I keep one on each company
we do business with (whose books we
purchase for resale), and who
business with us (who buy the books I have
written for resale).
your order arrives...
Let me first say that...
takes great care to package all orders carefully
so that your
arrive at your doorstep in tip-top condition ~ as good
as when they left here.
when your package arrives, please follow these steps:
INSPECT: When your package arrives, please inspect
the contents of the package to make sure
everything is in good shape ~ literally. Check ALL
books, inside each box if there is more than one box in
the larger box, and all books inside each box, not just
the top ones. (This must be done within 48 hours of
receipt. And UPS records the actual time when packages
are delivered. We say this only to give the situation
SAVE BOX & LABELS: If anything is
damaged, it is absolutely necessary that you save
the box complete with all labels, ours and UPS's
that came on it. It will not be possible for you to get
reimbursement or compensation as there will be no proof
of anything if you do not save all of these. (box
We almost feel silly even saying this, as it just seems
like common sense, but sadly, there are those who do not
want to take responsibility for their own mistakes or
UPS's requirement that the box(es) be saved is
actually not at all unreasonable. In fact, it is necessary. What happened
in one situation was that we had sent a large box containing two smaller boxes
of books which were generously packed in puffies in the larger box. We received
a call saying the books were badly damaged, which we couldn't figure out because
the outer box would have had to have been completely damaged for the inside
boxes to have even been touched. What happened was that the person who
received the order had opened the outer box, and then dropped an inner box which
is what actually damaged the books. They tossed the outer box. They
then expected UPS or us to reimburse them for the damaged books ~ even though it
was their own fault. We had packaged them doubly carefully, and UPS had
gotten the package to them in perfect condition. So neither UPS nor us
should have to pay to compensate. This is why proof is needed. (If it's UPS's
fault, they are very good about compensation.)
let us sum up by saying this:
will be happy to compensate for damaged books
long as you provide proof that it was caused by either our
or by the company that transported it.
want happy customers, but at
same time, we
cannot be responsible for the
or errors of others.)
If there are any damaged books, please call
us first and we will work with you to figure out
how to take care of it as quickly as possible as we know
you probably have orders waiting.
If it was UPS's fault and you have saved all packaging
and labels, then we will promptly and happily send you
replacements for the damaged books at no cost to you as
we know UPS will eventually reimburse us.
If it was our fault, we will still send replacements.
(Probably not quite as happily as we will be busy
kicking ourselves for the negligence.)
If it was the fault of careless handling on the part of
whomever opened or handled the books on your
end ~OR~ if you did not save the
packaging and labels (which would have enabled us to be
reimbursed), then we hope you will have the integrity to
realize that the responsibility rests on your shoulders.
In such cases we do not feel responsible to reimburse.
You will need to purchase more books from us at the
usual wholesale rate and then possibly sell the books at
a reduced rate.
We look forward to
business with you!
us with any questions!